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How are care services paid for?
The company service fee is charged to your credit card at the time of the booking. The hourly rate is to be paid directly to your kahu (care provider) in cash at the end of each session. Don’t want to pay cash? You can ask her if she accepts alternative types of payment, such as check, Venmo, PayPal, or Cash app. Exciting News: Your kahu keeps 95% of the funds she receives (before taxes)!
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Do you accept insurance?
I’m sorry, our company & kahu do not have a way to accept insurance at this time.
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Are you available 24/7?
Kahu are available to provide service to you 24/7. Our office hours are daily, during normal business hours.
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What is the On Call Kupuna Care way?
We truly care about every individual in our community. We believe when people give their gifts to each other, it amplifies the beauty of the islands. Our purpose, as a company, is to show our genuine goodwill for others through a daily practice of lifting others up to help them live their best life.
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How do I arrange services?
For requests with less than 48 hours notice, please call our Director Zipporah & she will match you with one of our incredible kahu. 808-861-7294 option #3, OnCallKupunaCare@gmail.com
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How do you insure I receive excellent care?
We have extremely high qualification requirements for our kahu to even be considered as an applicant. Next they must complete a rigorous screening process, including proving to us through their past work experience, that they share our values & provide high quality care. Once they are apart of our program, you are the oversight for the work they provide. We want your relationship with On Call Kupuna Care to be nothing but sunshine & rainbows. Please contact the owner if you have an experience you would like to share: 808-725-7163 Kathy@KeikiSitters.com. Your feedback & other client’s, is an integral part of On Call Kupuna Care’s ability to maintain the high-standard service we have worked hard to create.
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What services does On Call Kupuna Care offer?
We offer what the state of Hawaii refers to as homemaker services. These services include non-medical assistance such as: routine housecleaning, care of clothing, shopping, running errands, meal prep, escorting the client to appointments, and assisting with simple health care routines. Additionally, we are excited about our prized list of Kahu having made the commitment, when given enough advanced notice, to arrive prepared with games, crafts & activities that are good for socializing & improving cognitive function, memory & fine motor skills in accordance with the needs of the client.
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How does On Call Kupuna Care screen kahu (care providers)?